La organisation "Croix-Rouge" organise des courses:
Plus information: http://www.creuroja.org/AP/SearchResult.aspx?id=58&vle=modalitat@-@tem%C3%A0tica&fld=24873.24802
CHERCHER UN EMPLOI À BARCELONE OÙ EN CATALOGNE. INFORMATIONS PRATIQUES SUR BARCELONE ET CATALOGNE. Ce site contient un certain nombre de "lincks" avec des sites extérieurs, qui répondent au seul souci d'aider l'utilisateur dans sa recherche d'informations.
mardi 24 janvier 2012
EXAMEN OFICIEL DE CATALAN
La Generalitat de la Catalogne offre la possibilité de faire l'examen oficiel des niveaus: A, B, C i D de catalan.
On peut faire la immatriculation on-line du 10 jusqu'à le 29 de fevrier.
Les dates des examens: entre mai et juin 2012.
Plus d'information: www.gencat.cat (Oficina Virtual de Tràmits)
On peut faire la immatriculation on-line du 10 jusqu'à le 29 de fevrier.
Les dates des examens: entre mai et juin 2012.
Plus d'information: www.gencat.cat (Oficina Virtual de Tràmits)
dimanche 22 janvier 2012
PAGE WEB POUR LA JEUNESSE
Sur: http://www.barcelonesjove.net/ vous trouverez beaucoup de information: des courses, offres, etc.
EL CLUB DE FEINA
Les étudiants de la Université de Barcelone (UB) ont "EL CLUB DE FEINA" que les peut aider à chercher un job:
www.ub.edu/sae/orientacio
EL CLUB DE FEINA
Edifici Floensa (C. Adolf Florensa, 8 Barcelona)
metro: L3 (Zona universitària)
Bus: 7, 33, 54, 60, 67, 74, 75 i 113
Trambaix: T1, T2 i T3
www.ub.edu/sae/orientacio
EL CLUB DE FEINA
Edifici Floensa (C. Adolf Florensa, 8 Barcelona)
metro: L3 (Zona universitària)
Bus: 7, 33, 54, 60, 67, 74, 75 i 113
Trambaix: T1, T2 i T3
OFFRE D'EMPLOI
Interested in a Job in Barcelona? Customer Care Positions
Start your career in Barcelona with SELLBYTEL Group S.A one of the leading European service providers for Customer Management Solutions with more than 5.000 employees at 35 locations worldwide.
Our clients belong to the top 500 business companies in the sectors IT and hi-tech, telecommunications, automotive, financial services, health care and commerce. We are a dynamic company in constant growth. Find more about us on our corporate website www.sellbytel.es
Services of SELLBYTEL
· PRODUCT SUPPORT
The main task is to support our client’s employees in level 1 and level 2 IT issues, such as office applications and network troubleshooting.
- First Level technical support of products (printer, scanner, digital camera, data- and video-projectors) for consumers and business customers.
- Presales support and handling of enquiries from sales platform.
- Reseller support.
- Up-selling of consumables, extended warranties and accessories, both from converting inbound calls into a sale and through follow-up calls of a selected customer base.
- Sales of extended warranties and repair services.
· CUSTOMER SERVICES
The main task is to maintain client relationships through service support over the phone; respond to incoming calls and email, manage effectively all incoming incidents in a customer service environment.
- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands.
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
- Follow all the processes and procedures of the project.
- To work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction.
· POST SALES SUPPORT
This role is responsible for answering and dealing with customer post sales requests (logistics, queries, refunds, exchanges, delivery, etc). It involves case resolution until the request is closed in a customer service environment.
- Initiate customers’ escalations including order cancellation, customer satisfaction return, defective on arrival, missing parts, order follow up.
- Qualify calls and reroute misrouted calls.
- Deal with customer escalations.
- Ensure customer query is solved by coordinating responses from the others teams involved (External partners).
- Highlight key issues to the Key User and escalate to the right level appropriately.
WE OFFER:
· Immediate incorporation /Long term contract.
· Salary: 15.000-18.00€ gross/year
· Real possibility to grow within the company
· Opportunity to join our international team
· The work is located in Barcelona Center
· Free Spanish/Catalan classes in a Certified Institution
· Languages: French
· FLUENT ENGLISH
If you are interested, please, send your cv to: HR_Recruiters@sellbytel.es WITH REFERENCE:TRAVAIL.FR
15.000-18.000
Start your career in Barcelona with SELLBYTEL Group S.A one of the leading European service providers for Customer Management Solutions with more than 5.000 employees at 35 locations worldwide.
Our clients belong to the top 500 business companies in the sectors IT and hi-tech, telecommunications, automotive, financial services, health care and commerce. We are a dynamic company in constant growth. Find more about us on our corporate website www.sellbytel.es
Services of SELLBYTEL
· PRODUCT SUPPORT
The main task is to support our client’s employees in level 1 and level 2 IT issues, such as office applications and network troubleshooting.
- First Level technical support of products (printer, scanner, digital camera, data- and video-projectors) for consumers and business customers.
- Presales support and handling of enquiries from sales platform.
- Reseller support.
- Up-selling of consumables, extended warranties and accessories, both from converting inbound calls into a sale and through follow-up calls of a selected customer base.
- Sales of extended warranties and repair services.
· CUSTOMER SERVICES
The main task is to maintain client relationships through service support over the phone; respond to incoming calls and email, manage effectively all incoming incidents in a customer service environment.
- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands.
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
- Follow all the processes and procedures of the project.
- To work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction.
· POST SALES SUPPORT
This role is responsible for answering and dealing with customer post sales requests (logistics, queries, refunds, exchanges, delivery, etc). It involves case resolution until the request is closed in a customer service environment.
- Initiate customers’ escalations including order cancellation, customer satisfaction return, defective on arrival, missing parts, order follow up.
- Qualify calls and reroute misrouted calls.
- Deal with customer escalations.
- Ensure customer query is solved by coordinating responses from the others teams involved (External partners).
- Highlight key issues to the Key User and escalate to the right level appropriately.
WE OFFER:
· Immediate incorporation /Long term contract.
· Salary: 15.000-18.00€ gross/year
· Real possibility to grow within the company
· Opportunity to join our international team
· The work is located in Barcelona Center
· Free Spanish/Catalan classes in a Certified Institution
· Languages: French
· FLUENT ENGLISH
If you are interested, please, send your cv to: HR_Recruiters@sellbytel.es WITH REFERENCE:TRAVAIL.FR
15.000-18.000
OFFRE D'EMPLOI
L'entreprise SELLBYTEL à contacter avec moi et m'a demandé de mettre cettes offres sur mon blog (Je n'ai la connais pas!)
French Sales Representatives
SELLBYTEL is one of the leading European service providers for Customer Management Solutions with more than 4.500 employees at 25 locations worldwide. Our clients belong to the top 500 business companies in the sectors IT and hi-tech, telecommunications, automotive, financial services, health care and commerce.
We are a dynamic company in constant growth. Please find more about us on our corporate website http://www.sellbytel.com/.
Our Company SELLBYTEL Group is now looking for 3 different profiles:
· Business Developer
- Generation of consistent sales opportunities for the field Sales Representatives (Prospect qualification, Scheduling meetings, Meeting assignment, meeting tracking, product and solutions presentation) - B2B relationship development.
- Identification and qualification of prospects and deciders in the targeted companies.- Build up of relationship with our clients end customers.
- Product specific identification of new topics and approaches for our client.
- Identify leads and conduct lead management.
· Inside Sales Representative
- In this position you will be responsible to manage a provided set list of Mid Market Accounts in order to generate new business opportunities and grow assigned installed base of Business Accounts.
-Execute and achieve sales quota and targets.-Track, manage, and report ongoing activity relative to sales pipeline.-Communicate client feedback to appropriate parties for follow upon potential business. - Prepare sound commercial and technical service proposals.
· Channel Account Manager
- In this position you will cultivate and grow assigned installed base of reseller accounts. You will be assigned a portfolio of active resellers.
- Must be able to lead and help building The Channel Relationship Team in charge reseller satisfaction, churn, and renewal, up-selling and cross-selling.
- Create a reseller retention plan and related relational marketing activities to increase reseller networking and loyalty.
REQUIREMENTS:
- Native speaker in: French- Fluent in English- Good knowledge in IT and preferably storage environments- Very good knowledge of telemarketing / sales- Outbound experience / sales experience- Identification of new sales chances- transparent work habits - very good self organization- punctual, loyal, reliable- high social competence, team worker- Authenticity and self-confidence
We offer:
Annual Salary: 16.000 – 24.000 (Depending of the position)
Working shift: Monday to Friday 39h per weekLong term contract: Obra y Servicio.Opportunity to join our international team.Location: Glòries.
Free languages courses in Spanish / Catalan.
If you are interested, please, send your cv to: HR_Recruiters@sellbytel.es
WITH REFERENCE: TRAVAIL-FRENCH
French Sales Representatives
SELLBYTEL is one of the leading European service providers for Customer Management Solutions with more than 4.500 employees at 25 locations worldwide. Our clients belong to the top 500 business companies in the sectors IT and hi-tech, telecommunications, automotive, financial services, health care and commerce.
We are a dynamic company in constant growth. Please find more about us on our corporate website http://www.sellbytel.com/.
Our Company SELLBYTEL Group is now looking for 3 different profiles:
· Business Developer
- Generation of consistent sales opportunities for the field Sales Representatives (Prospect qualification, Scheduling meetings, Meeting assignment, meeting tracking, product and solutions presentation) - B2B relationship development.
- Identification and qualification of prospects and deciders in the targeted companies.- Build up of relationship with our clients end customers.
- Product specific identification of new topics and approaches for our client.
- Identify leads and conduct lead management.
· Inside Sales Representative
- In this position you will be responsible to manage a provided set list of Mid Market Accounts in order to generate new business opportunities and grow assigned installed base of Business Accounts.
-Execute and achieve sales quota and targets.-Track, manage, and report ongoing activity relative to sales pipeline.-Communicate client feedback to appropriate parties for follow upon potential business. - Prepare sound commercial and technical service proposals.
· Channel Account Manager
- In this position you will cultivate and grow assigned installed base of reseller accounts. You will be assigned a portfolio of active resellers.
- Must be able to lead and help building The Channel Relationship Team in charge reseller satisfaction, churn, and renewal, up-selling and cross-selling.
- Create a reseller retention plan and related relational marketing activities to increase reseller networking and loyalty.
REQUIREMENTS:
- Native speaker in: French- Fluent in English- Good knowledge in IT and preferably storage environments- Very good knowledge of telemarketing / sales- Outbound experience / sales experience- Identification of new sales chances- transparent work habits - very good self organization- punctual, loyal, reliable- high social competence, team worker- Authenticity and self-confidence
We offer:
Annual Salary: 16.000 – 24.000 (Depending of the position)
Working shift: Monday to Friday 39h per weekLong term contract: Obra y Servicio.Opportunity to join our international team.Location: Glòries.
Free languages courses in Spanish / Catalan.
If you are interested, please, send your cv to: HR_Recruiters@sellbytel.es
WITH REFERENCE: TRAVAIL-FRENCH
vendredi 6 janvier 2012
COURSES FORMATION ON-LINE
Le lundi 9 Janvier vvous pouvez faire la immatriculation au la première édition 2012 du programme d'apprentissage SOC: e-formation. (FORMATION ON LINE)
Voir la formation disponible en ligne ainsi que des questions fréquemment posées sur ce programme à: http://www.oficinadetreball.cat/
Voir la formation disponible en ligne ainsi que des questions fréquemment posées sur ce programme à: http://www.oficinadetreball.cat/
Le site web FEINA ACTIVA et TWITTER
Le SOC va ouvrir 23 nouveaux profils pour des postes vacants par l'intermédiaire Twitter: http://www.gencat.cat/feinaactiva/twitter/
Le service de l'emploi de Catalogne (SOC) a lancé un total de 23 nouveaux profils sur Twitter par lequel vous pouvez accéder à des emplois qui dirigent des entreprises et l'administration à travers le site web: FEINAACTIVA
Les nouveaux profils Twitter de fournir des offres d'emploi à l' administration des affaires , administration publique , service à la clientèle , la qualité en production , des ventes , des achats et de stockage , design et arts graphiques , l'éducation et la formation , la finance, l'informatique , l'ingénierie , Immobilier et construction , juridiques , marketing et communications , la santé , le tourisme , l'agriculture , les services personnels , de fabrication électromécanique , l'industrie minière et lourds , les non-spécialistes , la production et la distribution d'énergie et d'eau , d'autres professions.
Le service de l'emploi de Catalogne (SOC) a lancé un total de 23 nouveaux profils sur Twitter par lequel vous pouvez accéder à des emplois qui dirigent des entreprises et l'administration à travers le site web: FEINAACTIVA
Les nouveaux profils Twitter de fournir des offres d'emploi à l' administration des affaires , administration publique , service à la clientèle , la qualité en production , des ventes , des achats et de stockage , design et arts graphiques , l'éducation et la formation , la finance, l'informatique , l'ingénierie , Immobilier et construction , juridiques , marketing et communications , la santé , le tourisme , l'agriculture , les services personnels , de fabrication électromécanique , l'industrie minière et lourds , les non-spécialistes , la production et la distribution d'énergie et d'eau , d'autres professions.
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